Contact the ICS

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Do you need emergency assistance?

Life-threatening

CALL 999

Non life-threatening

CALL 111

Mental health crisis

CALL 111 AND CHOOSE OPTION 2

NHS Norfolk and Waveney ICB Contact

Visit the ICB Contact page.

Norfolk and Waveney ICP Contact

Visit the ICP Contact page.

Contact Us

If you would like to contact us, please email: nwicb.contactus@nhs.net

When received, your email will be forwarded to the appropriate team who will aim to respond to you as soon as possible.

By submitting this information, you are consenting to the ICB using the personal information you enter, we will only use it to process your query. The ICB will use your postcode for monitoring to understand our community engagement and to ensure equality of service. This information will be anonymised before it is used.

Where the ICB is investigating a complaint involving several organisations then the information provided by the complainant (including personal details like for example name, address) may need to be shared as appropriate in order for the complaint to be investigated.

For more information about how the ICB use your data please see our privacy notice.

Host Commissioner Role

Norfolk and Waveney ICB is keen to ensure appropriate oversight of mental health hospitals within the area. If commissioners in other areas place people in a Norfolk and Waveney facility and wish to contact us for more information, to raise a concern or request a review on behalf of a patient, please contact nwicb.ics-incidents@nhs.net.

Patients, families and carers are also welcome to contact nwicb.contactus@nhs.net for more information.