Do you need emergency assistance?
Life-threatening
CALL 999
Non life-threatening
CALL 111
Mental health crisis
CALL 111 AND CHOOSE OPTION 2
NHS Norfolk and Waveney ICB Contact
Visit the ICB Contact page.
Norfolk and Waveney ICP Contact
Visit the ICP Contact page.
Contact Us
If you would like to contact us, please email: nwicb.contactus@nhs.net
When received, your email will be forwarded to the appropriate team who will aim to respond to you as soon as possible.
By submitting this information, you are consenting to the ICB using the personal information you enter, we will only use it to process your query. The ICB will use your postcode for monitoring to understand our community engagement and to ensure equality of service. This information will be anonymised before it is used.
Where the ICB is investigating a complaint involving several organisations then the information provided by the complainant (including personal details like for example name, address) may need to be shared as appropriate in order for the complaint to be investigated.
For more information about how the ICB use your data please see our privacy notice.
Host Commissioner Role
Norfolk and Waveney ICB is keen to ensure appropriate oversight of mental health hospitals within the area. If commissioners in other areas place people in a Norfolk and Waveney facility and wish to contact us for more information, to raise a concern or request a review on behalf of a patient, please contact nwicb.ics-incidents@nhs.net.
Patients, families and carers are also welcome to contact nwicb.contactus@nhs.net for more information.