Norfolk and Waveney Integrated Care System

Norfolk and Waveney Integrated Care System


Using technology to save lives

Across Norfolk and Waveney, the ICS is committed to investing in, and using technology, to improve your care and experience of health services. As a system, we want to offer more digital services to people with limited access and help support some of our most vulnerable communities to get online.

Working with health, care, academic, digital and research partners, we will design and deliver digital solutions which put people and their care at the heart of them.

Our vision is to develop a fully integrated digital service across Norfolk and Waveney, making more effective use of the technical expertise we already have across the region and allow our digital abilities to develop in line with advances we’re seeing globally. This drives investment into the area and increases the support available to health and care staff and the people of Norfolk and Waveney.

Using digital systems we will:

  • Enable people to access their health and care records securely, quickly and at when they want to see information or data.
  • Support clinical and strategic decision making through technology, providing health and social care organisations who deliver care to access relevant, accurate and up-to-date information.
  • Improve system wide IT services to increase safety and people’s health and care experiences whilst reducing duplication and waste.
  • Support and empower people to maintain their health and wellbeing through digital solutions.
  • Enable health and care staff and services to provide the best care in all settings, particularly via the use of mobile technology.
  • Ensure personal health and care information is kept safe and secure.
  • Invest in the infrastructure and technologies needed to help drive improvements to services and provide better care.

Digital Health and Care Initiatives

My Care Record

Norfolk and Waveney Integrated Care System is proud to be part of My Care Record, an approach to improving care by joining up health and care information. Wherever possible, health and care professionals will be able to access your records from other services when it is needed for your care.

Please see for more information.

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