The Norfolk and Waveney Integrated Care System is passionate about working with people and communities to ensure we all live longer, happier, and healthier lives. The only way we can do this is by working together.

Each Integrated Care System (ICS) across the country has been asked to develop an approach to how ICS’ will carry out this work.

The overarching vision for working with people and communities in Norfolk and Waveney is that all partner organisations will consistently work together, with the public, to share insight and learning. This will maximise resources and ensure that the voice of local people, especially some of our more quieter voices are heard and shared as widely as possible.

The approach has been tested with our local people and partners and will continue to develop and adapt, to reflect local aspirations as needed.

Here you can read our draft Working with People and Communities approach or the Easy Read summary.

We are pleased to update you all that the Working with People and Communities approach for Norfolk and Waveney ICS has received very positive feedback from NHS England and singles us out as a national exemplar for our work with inclusion health groups. You can read the full feedback from NHS England here.

Learning from our staff, people and communities – each Board meeting in public features a section on the agenda for discussion and learning using real examples of staff feedback and lived experience. These films are available to view here as part of the ICB Board meetings pages.

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