The NHS Norfolk and Waveney Integrated Care Board (ICB) aims to ensure that our patients are involved in all aspects of the way we develop services and our decision-making processes.
We also work closely with all our ICS partners, to join up engagement opportunities and hear what our people and communities are saying, collectively, across Norfolk and Waveney.
We will be producing a quarterly round up of all engagement activity happening across the ICS, not only featuring the work of the ICB but all our health and care partners across Norfolk and Waveney.
Here are some of the ways your feedback has changed what we do:
Cancer patients collaborate with NHS to launch new support toolkit
People in Norfolk and Waveney living with cancer have collaborated with the NHS to develop a new resource to support others diagnosed with cancer in the future. The Norfolk and Waveney Cancer Information Toolkit has been launched today (6 March) …
Clinical Strategy – Year 1 – “You said, we did”
The Clinical Strategy for Norfolk and Waveney is based on the experiences, hopes and ideas of the patients who use the NHS, the staff that work in it, and the communities that it serves. The strategy represents an important voice, but it is one o…
Five-Year Joint Forward Plan Engagement – Feedback Report
Over the past few years health and care services have worked together with increasing collaboration in Norfolk and Waveney, as they have done across the country with the development of Integrated Care Systems. Information about Integrated Care Syste…
NHS Norfolk and Waveney Quarterly Engagement Report, January – March 2023
We are delighted to share with you all our quarterly engagement report on behalf of NHS Norfolk and Waveney. As an Integrated Care Board and in line with our system wide people and communities approach, we made a commitment in July to share on a qua…
NHS Talking Therapies Engagement 2023
Background In Norfolk and Waveney, we have an NHS Talking Therapies service (previously known as IAPT), which is called Wellbeing locally. This service supports people experiencing depression and anxiety-based disorders. The curren…
SOS Bus Engagement
BackgroundEveryone in Norfolk and Waveney deserves to live well. That’s why our NHS organisations, councils, public services, and voluntary and community partners are working together as an integrated health and care system.We asked local people abo…
Considerations for patients who are Deaf and use BSL to communicate
NHS Norfolk and Waveney met with members of the Deaf community who use British Sign Language (BSL) to communicate, and their support network, Deaf Connexions. The feedback we received highlighted the challenges faced by people who use BSL to comm…
Norfolk and Waveney Five Year Joint Forward Plan
Over the past few years health and care services have worked together with increasing collaboration in Norfolk and Waveney, as they have done across the country with the development of Integrated Care Systems. Information about Integrated Care Syste…
NHS Norfolk and Waveney Quarterly Engagement Report, October – December 2022
We are delighted to share with you all the second quarterly engagement report on behalf of NHS Norfolk and Waveney. As an Integrated Care Board and in line with our system wide people and communities approach, we made a commitment in July to share o…
Carers Conferences – Co-production of the Carers Identity Passport and Carers Awareness Training
You can find more information about carer support here. Read more below about the Norfolk and Waveney Carers Conferences held annually since 2021. Carers Conference 2021 The Norfolk and Waveney Hospitals Carers Conference was hosted during …
Working with People and Communities – Feedback Report, September 2022
Each Integrated Care Board (ICB) across the country has been asked to develop an approach to how ICS’ will work with People and Communities. The overarching vision for working with people and communities in Norfolk and Waveney is that all partner…
NHS Norfolk and Waveney Quarterly Engagement Report, July – October 2022
We are delighted to share with you all the first quarterly engagement report on behalf of NHS Norfolk and Waveney. As an Integrated Care Board and in line with our system wide people and communities approach, we made a commitment in July to share on…
Norwich Walk-in Centre
Pre-Engagement Activity Feedback June 2022. The purpose of the pre-engagement activities was to gain meaningful insight into people’s experiences of using Norwich Walk-In Centre. At the heart of the pre-engagement was an online survey which ra…