Health and care partners in Norfolk and Waveney are encouraging families, friends, and carers to support loved ones in leaving hospital as soon as they’re well enough.

Spending longer than necessary in hospital can slow down recovery, increase the risk of infection, and reduce independence. Evidence shows that people often get better faster at home – surrounded by familiar faces, in a comfortable environment, and with the support of loved ones.

That’s why the NHS works closely with patients and families to plan safe and timely discharges. Families and carers play a vital role and are encouraged to start conversations with hospital staff as early as possible to understand what’s needed and how they can help.

How You Can Help

If someone you care about is in hospital, here are some simple ways to support their safe return home:

• Speak with hospital staff early about discharge plans. Ask the ward team or discharge coordinator how you can support your loved one.
• Make the home safe and ready:
  • Remove trip hazards like loose rugs or clutter.
  • Make sure essentials like food, drink, and heating (or fans in warm weather) are available.
  • Ensure they have any necessary prescriptions or medical equipment.
• Help with transport: Offer to take your loved one home or ask hospital staff if transport support is available.
• Support mobility and confidence: Encourage your loved one to stay active while in hospital to aid their independence and recovery at home.
• Ask about extra help: If additional care is needed after discharge, speak with staff about local services, charities, or NHS support.

After Leaving Hospital

If someone needs urgent health advice once home:

• Visit 111.nhs.uk or call 111 (available 24/7).
• For life-threatening emergencies, call 999 or visit your nearest Emergency Department.

Thank you to all families, carers, and local communities for your continued support. Helping someone return home not only speeds up their recovery – it also supports the wider NHS to care for everyone who needs it.