Let’s talk…Mental Health

4th January 2023

This survey is now closed. A report will be compiled of the results and shared soon.

Let’s talk…Mental Health.

In 2019 the Norfolk and Waveney Health and Care Partnership set out strategies for Adult Mental Health and Children and Young People’s Mental Health in Norfolk and Waveney. Since then, we’ve all lived through a pandemic which has led to a significant increase in demand for mental health support alongside increased severity of cases.

The health and care act has also introduced Integrated Care Systems. Integrated care systems (ICSs) are partnerships of organisations that come together to plan and deliver joined-up health and care services and to improve the lives of people who live and work in their area.

Considering these changes, we want to make sure that the plans we put in place in 2019 based on what people told us still meet the needs of the people of Norfolk and Waveney and we want to hear your views.

In 2023 a further consultation was held with individuals who have experience of mental health services in Norfolk & Waveney. A total of 256 unique replies were received during this period, with 81% of replies in approval of the current mental health priorities as set out on this page. The feedback from this consultation was shared with the relevant teams responsible for these services, and was used to identify areas of good practice, match them to planned programmes of work and to identify any areas where further work is needed.

Do our plans still meet today’s needs?

Our priorities for Children’s and Adult’s (all ages) mental health are to:

  • Increase the focus on prevention and wellbeing
  • Support the management of mental health in primary and community care and education settings
  • Provide effective 24/7 support to people who are in crisis
  • Ensure effective in-patient care for those that need it most
  • Ensure the whole system is focused on working in an integrated way
  • Improve access to services and ensure they are easier to navigate and move through

Delivering our priorities will mean that people will:

  • have prompt access to mental health support for themselves and their carers
  • receive the best quality integrated services to achieve recovery and good mental health services, delivered in the right way, in the right place and at the right time
  • receive the best care and support when experiencing a mental health crisis

To help us deliver our priorities we want to establish System Collaborative/s.

Working as a collaborative will mean that health and care providers, including voluntary sector organisations, across Norfolk and Waveney will organise themselves around the needs of the population rather than planning at an individual organisational level, delivering more integrated, high-quality cost-effective care.

We are proposing to establish an adult mental health collaborative and a children’s and young people’s mental health collaborative. 

To see what we’ve done since 2019 to deliver our priorities click on the blocks below.


Prevention and wellbeing

Increasing our focus on prevention and wellbeing

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Support in primary care

Provinding more support for mental health issues in primary care and in your local community

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Working together

To ensure the whole system is focused on working in an integrated way to care for patients

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Improving access

Making the routes into and through mental health services clearer and easier to understand for everyone

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Support in a crisis

Providing appropriate support for those people who are in crisis

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Effective in-patient care

Ensuring effective in-patient care for those that need it most.

Learn more