Norfolk and Waveney Five Year Joint Forward Plan (2023-2028)

16th December 2022

Over the past few years health and care services have worked together with increasing collaboration in Norfolk and Waveney, as they have done across the country with the development of Integrated Care Systems. Information about Integrated Care Systems is also available in Easy Read.

Together we have developed our Integrated Care Strategy, which sets the overall direction for how we will help people in Norfolk and Waveney to live longer, healthier and happier lives. This strategy builds on what you have already told us over the last four years what matters to you and how you would like to see local health and care services develop in the future. The strategy cannot be delivered by any one organisation, but needs collaboration across health, social care, district council’s voluntary organisations and communities themselves.

The four key themes in our integrated care strategy are:

  • Driving integration: Collaborating in the delivery of people-centred care to make sure services are joined-up, consistent and make sense to those who use them.
  • Prioritising prevention: A shared commitment to supporting people to be healthy, independent, and resilient throughout life. Offering our help early to prevent and reduce demand for specialist services.
  • Addressing inequalities: Providing support for those who are most vulnerable using resources and assets to address wider factors that impact on health and wellbeing.
  • Enabling resilient communities: Supporting people to remain independent whenever possible, through promotion of self-care, early prevention, and digital technology where appropriate.

NHS Norfolk and Waveney Integrated Care Board, working with partner organisations is now developing a five-year plan for health and care services in Norfolk and Waveney. It will set-out in more detail how the local NHS and care services will implement our Integrated Care Strategy, as well as how we will address more immediate priorities around improving urgent and emergency care, primary care and mental health services, reduce waits for planned treatments, surgery and care, as well as improve our financial position.

The purpose of this engagement exercise is to give you; our staff, partner organisations, people and communities across Norfolk and Waveney the opportunity to have your say at this early stage on what is important to you and what you’d like to see in our plan. It’s important we check whether what you have said over the last few years still holds true, or whether because of the COVID-19 pandemic and everything else that has happened over the past few years, what’s important to you and what you’d like us to be focusing on has changed.

If you’d like further information, there will be a number of online events organised early in January 2023 which will be advertised via our networks and social media channels.

Our plan has to be finalised by the end of March 2023, but this won’t be the end of the conversation. There will be a range of projects that we will need deliver in order to implement our plan and for each of these there will be more engagement, involvement and co-production with local people, those who use our services and our workforce. This will help us to create services that meet the needs of the different people and groups that live in Norfolk and Waveney.  

Please take part in our short survey – this will build on what many people have told us over the last few years. The survey runs from Friday December 16th 2022 to Friday January 27th 2023.

To complete the survey in another language please open this pdf version and use ReachDeck to translate.  Send your answers to and they will be translated and added to the feedback.