Community Voices Resources

Resources for Community Connectors and Community Champions

Welcome to the Norfolk and Waveney Community Voices (NWCV) resource page.  The insight you gather and share as a community connector or champion is really important to help us understand our communities and to plan support and services that are right for local people.

Below is a range of resources that aim to support you to have those conversations, either by offering skills development or resources for signposting people to.  Check back regularly as this page will be regularly updated. Please let us know if you think anything is missing or if you know of a useful resource to add:

eLearning in Behaviour Change and Making Every Contact Count (MECC) for community champions and connectors

Behaviour Change Literacy (BCL) programme

This programme aims to give an understanding of the range of individual, environmental and policy influences that can impact on people’s health behaviours and why they are important. It includes key values, principles and core communication skills essential for person-centred individual approaches. There are two elearning courses for Individual Learners and an advanced Behaviour Change Literacy course for Workforce Leaders.

More information

Making Every Contact Count programme

This programme recognises that staff across health and care, local authority and voluntary sectors have thousands of contacts every day with individuals and are ideally placed to support health and wellbeing. The MECC elearning programme is designed to support learners in developing an understanding of public health and the factors that impact on a person’s health and wellbeing. It focuses on how asking questions and listening effectively to people is a vital role for us all.

Learn more

Further resources


Project Documents

Here you can find useful project documents including translated documents in languages such as Lithuanian, Russian, Portugese and more.

View documents

Webinar Videos

Watch a selection of the latest helpful webinar videos designed to help you support our people and communities.

View Training Videos

Data Protection

On this page you can find information about Data Protection and evidence of how the Community Voices Programme is compliant.

View Data Protection Information

Signposting to online resources

Here you will find a list of resources that can be accessed online by following the links provided: