13th September 2022
A bank holiday for the funeral of Her Late Majesty The Queen Elizabeth II will take place on Monday 19th September and this will affect some NHS services in Norfolk and Waveney.
Please find below a list of local services and how they will operate:
- Please wait to be contacted by staff about planned hospital appointments and operations, and if you don’t hear from them, please assume these will go ahead as planned.
- If you have booked a COVID-19 vaccination for Monday 19th September, these will largely take place as planned. People who have had their appointments rescheduled have already been contacted directly. If you wish to make amendments to your booked appointment, please visit: https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/book-coronavirus-vaccination/ Scheduled visits to care homes will continue.
- If you have a booked appointment with mental health services on Monday 19th September, please assume this will go ahead unless you are contacted to say otherwise. Please contact your care co-ordinator if you have any questions in the meantime. Inpatient services will continue to be provided as usual as will crisis services. If you need urgent mental health support or advice on, please call NHS 111 and select option 2.
- Please check your prescribed medications to ensure you have a supply to last you over the bank holiday and order prescriptions in good time. Remember you can order repeat prescriptions via the NHS App or via your GP practice. The Prescription Ordering Service (if your practice uses this) will be closed on Monday 19th September.
- For a list of pharmacies open in Norfolk and Waveney on the Bank Holiday for the State Funeral of Queen Elizabeth II please click here. Please note that since this list was published we have been advised that East Harling Pharmacy will be closing at 12.30pm rather than 2.30pm and the Town Pharmacy, 171 King Street, Great Yarmouth will be open 9am – 4pm.
- The majority of GP practices will be closed – please check their websites for details. Please call NHS 111 if you need help and advice.
- The Walk-in Centre on Rouen Road in Norwich remains open between 7am and 9pm.
- Cromer Minor Injuries Unit will be open between 8am and 7.45pm.
- Urgent and emergency care services will be available as normal, including NHS 111 where advisors can provide health advice, connect you to a healthcare professional, arrange a face-to-face appointment or give you an arrival time if you need to go to A&E. They can also call an ambulance if needed, although if you do have a life-threatening emergency, please call 999 instead.
If you are unsure about which NHS service to use, please call NHS 111 at any time and they can advise you about the most appropriate service.