Norfolk and Waveney mental health services remain available for those in crisis during industrial action

14th July 2023

Residents in Norfolk and Waveney are reminded that support will continue to be available for anyone experiencing a mental health crisis during planned industrial action by doctors this week.

It is really important for people to attend any appointments they have planned during these periods of industrial action. People will be contacted directly if their appointment is affected and needs to be rescheduled.

24-hour specialist mental health support remains available, seven days a week for anyone currently experiencing a mental health crisis, or anyone who is supporting someone in crisis and needing urgent help.

Call 111 and select option 2. This service is available to people of all ages.

Local mental health crisis support services available across Norfolk and Waveney include:

Steam House Cafes – Unique and safe café-styled spaces with fully trained staff offering holistic support to adults experiencing mental health crisis day and night:

  • 102 Hight Street, King’s Lynn, PE30 1BW. Open seven days a week. Contact by email at or call/text 07388 377827.
  • 140 High Street, Gorleston-On-Sea, Great Yarmouth, NR31 6RB. Open seven days a week. Contact by email at or call/text 07435 993407
  • Tanner Street, Thetford, IP24 2BQ. Open Monday to Friday. Contact by email at or call 01842 818362

REST centres – who provide support to anyone, bringing together mental health support, local services and a place where everyone can feel welcome:

Talking Therapies – for people in need of support if they feel continually depressed or anxious. Please contact:

Wellbeing Norfolk and Waveney – 0300 123 1503 (Monday to Friday 8am to 8pm, excluding Bank Holidays)

Samaritans – You can talk to Samaritans anytime on 116 123. provides details of a range of mental health advice and support available for children and young people up to the age of 25. Visit