Equality, Diversity and Inclusion

As an NHS Integrated Care Board (ICB), we are committed to equality, diversity and inclusion. We recognise the importance of having a diverse and engaged workforce and are committed to ensuring all our employees and workers have the opportunity to succeed. The ICB’s annual report notes we’re continuously working to enhance resources for our staff and communities across Norfolk and Waveney to support Equality, Diversity and Inclusion.

The ICB’s Equality, Diversity and Inclusion report demonstrates our commitment to our compliance and legal requirements, allowing us to monitor and improve inclusivity within our organisation. This helps us to improve workplace culture, strategy development and action planning, whilst providing clear and measurable data.

This is underpinned by the NHS Long Term Workforce Plan, NHS People Promise and established employment practices, policies and procedures to ensure that no colleague, or potential colleague, receives less favourable treatment on the grounds of sex, race, sexual orientation, marriage or civil partnership, religion or belief, age, trade union membership, disability, offending background, domestic circumstances, social and employment status, gender reassignment, political affiliation or any other personal characteristic. Ensuring our workforce is diverse and developing an inclusive culture ensures that we are best placed to deliver services to our diverse stakeholders and reflect the populations we serve. This enables our staff to support and deliver the eight ambitions of the five year Joint Forward Plan across Norfolk and Waveney.

Diversity is viewed positively; we recognise that everyone is different and value the unique contribution that everyone’s experience, knowledge and skills can make. Equality and inclusion are stated objectives.  The promotion of equality, diversity and inclusion is pursued through policies that ensure colleagues receive fair, equitable and consistent treatment, and existing and potential colleagues are not subject to any form of discrimination.  This enables colleagues to work in an environment where they can thrive.  The ICB’s Equality, Diversity and Inclusion Policy seeks to meet and exceed our responsibilities as a public-sector employer under the Equality Act 2010The Equality, Diversity and Inclusion policy also complements the ICB’s Dignity and Respect at Work Policy. 

The ICB’s values were co-created through a collaborative process with our staff. When the CCG became an ICB in July 2022, our values were reviewed, and it was agreed they still represent how we want to live our values through everything we do. They are connected to each other, the work we do, a common purpose, our partners across the system and always to our patients/the public. At all times we are respectful, inclusive and embracing new ways of working by being innovative and continually improving. 

ICB's values of respectful, inclusive, and innovative, with related icons

The ICB is committed to supporting, engaging with and listening to its employees. We wish to continue to strengthen our engagement processes to ensure diversity and inclusion is a key part of what we do, by listening to individuals and groups, and supporting and engaging with our staff network groups (Staff Involvement Group and Equality, Diversity and Inclusion Group). The Equality, Diversity and Inclusion Staff Group promote awareness of equality, diversity and inclusion across the ICB Teams channel and also raises awareness linking to the Diversity and Inclusion Calendar 2025. The ICB also continues to implement the Schwartz Rounds across the ICB/ICS to support the narrative around empathy and compassionate care, whilst continuing to support the micro aggression portal to allow all staff the opportunity to log incidences of bullying and harassment, informally and anonymously. The ICB also works closely with it’s Freedom to Speak Up Guardian and Champion.

Within the ICB we consider a wide range of characteristics and other vulnerable groups, such as carers and health inequalities associated with social deprivation.

All staff across the ICB have access to the Equality, Diversity & Inclusion – Resource Hub on the Improving Lives Website which aims to share resources, information and encourage engagement, involvement and action in the wide range of events, networks and activities happening across Norfolk and Waveney ICB.

Related Links

Our ICB Team have the following characteristics
(Snapshot September 2024)

76% of workforce are female
24% of workforce are male
89% of workforce are white
9.6% of workforce is from a black or minority ethnic group other than white British
12% of our workforce aged 51-55 years
24 % of our workforce over 56 years


Local Facts

931, 943 total resident population (2023)
51% are female (census 2021)
49% are male (census 2021)
The largest 5 year age bracket was those males and females aged 55 to 59 (census 2021)
94.7 % of pop are white, 2.1 % are Asian, 0.9% Black, 1.6% are mixed ethnic group, 0.7% other ethnic group (census 2021)
95% of population with main language of English (census 2021)
4.2% of population have previously served in the UK regular armed forces (census 2021)

Related links and information

Norfolk Insight

Learn more about the communities we serve.

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Accessible Information Standard

Read more about the Accessible Information Standard and how we comply.

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Health Inequalities

Learn more about Health Inequalities and the work we are doing across Norfolk and Waveney in relation to this.

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Community Voices

Find information about the Community Voices programme, which helps us to better listen to our communities and understand their experiences of healthcare.

Learn more