Using digital technology and data to save lives

Our vision is to develop a fully integrated digital service across Norfolk and Waveney, making more effective use of the technical expertise we already have across the region and allow our digital abilities to develop in line with advances we’re seeing globally. This drives investment into the area and increases the support available to health and care staff and the people of Norfolk and Waveney.

Using digital systems we will:

• Enable people to access their health and care records securely, quickly and at when they want to see information or data.
• Support clinical and strategic decision making through technology, providing health and social care organisations who deliver care to access relevant, accurate and up-to-date information.
• Improve system wide IT services to increase safety and people’s health and care experiences whilst reducing duplication and waste.
• Support and empower people to maintain their health and wellbeing through digital solutions.
• Enable health and care staff and services to provide the best care in all settings, particularly via the use of mobile technology.
• Ensure personal health and care information is kept safe and secure.
• Invest in the infrastructure and technologies needed to help drive improvements to services and provide better care.

Our Digital Transformation Strategy

Together, we are determined to transform the way we use technology to deliver better, more personalised and easy to access care for the people of Norfolk and Waveney. Following on from the engagement and work we did to create our clinical and digital strategies, we have developed a Digital Transformation Strategic Plan and Roadmap which you can read here.

An Easy Read version of the summary can be found here and the full Digital Transformation Strategic Plan and Roadmap can be found here.

Digital Health and Care Initiatives

Discover some of our digital initiatives which are improving health and care for people and communities in Norfolk and Waveney.

Secondary Uses of Data to Improve Health and Wellbeing

In Norfolk and Waveney, we use pseudonymised health and care data for secondary analysis to help people who use healthcare services, especially those at risk and who may benefit from proactive interventions by health and care professionals. Risk stratification, a tool which categorises people based on their likelihood of needing healthcare services using historical data, aids in planning healthcare, evaluating programs, and targeting support for preventing health issues. Harnessing the power of data insights in our region provides an accurate understanding of the population’s health needs. The Integrated Care Board (ICB) receives data combining national and local data flows, linking them to perform risk profiling which ultimately drives improvements across services and the care you receive. If appropriate, healthcare providers can use this information to re-identify patients, and provide extra support when necessary. To find out more about risk stratification, read the information contained within our Privacy Notice and also via our booklet about using data to improve care.

Digital Stories

Here you can view the latest updates on our digital work across the Norfolk and Waveney Integrated Care System.