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How you make a complaint about primary care services is changing on 1 July 2023
You have the right to make a complaint about any aspect of NHS care, treatment or service. This is written into the NHS Constitution on GOV.UK. From 1 July 2023, the way members of the public make a complaint about Primary Care services to the c...
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Executive Medical Director Blog: June 2023 – Dr Frankie Swords
The weather is hotting up and our system remains incredibly pressured. Thank you to everyone across our Norfolk and Waveney health and care system for all your continued hard work and commitment. I’d like to focus this month on the forthcoming in...
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Know your symptoms this Diabetes Week 2023
Local NHS colleagues are promoting the upcoming Diabetes Week which takes place this year between 12 - 18 June. Diabetes Week is all about supporting those people who are living with diabetes but also highlights symptoms for those who mig...
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Norfolk and Waveney residents urged to “Think 111” and to be prepared ahead of junior doctors’ Industrial Action
Residents in Norfolk and Waveney are being urged to think NHS 111 first and to only attend an Emergency Department if it’s absolutely necessary to ensure that care is available to patients who need it most during planned industrial action by junior ...
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Stay safe as temperatures set to rise
With temperatures set to rise across Norfolk and Waveney over the weekend and into next week, we’re reminding people how to stay sun safe this summer. Although most of us welcome the summer sun, high temperatures and an increase in UV levels can...
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Personal experiences help shape the future of local cancer services
Local patients, carers and staff came together at an event organised by Norfolk and Waveney Integrated Care Board (ICB) to help shape the future of local cancer services.The event held at Centrum in Norwich on Thursday 27 April saw around 50 people ...
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Network of Escalation Avoidance Teams (NEAT) Privacy Notice
How we use your information To enable us to identify and deliver your health and social care needs, we must keep records about you, your health and the care we have planned to provide for you. We are committed to protecting your privacy and pe...
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The first Research and Innovation strategy for Norfolk and Waveney
The Norfolk and Waveney Integrated Care System (ICS) has published its first research and innovation strategy. Research has a central role to play in providing the evidence we need so we can improve services and quality of care. It can also help to ...
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Norfolk and Waveney say a big “thank you” to volunteers this National Volunteers’ Week – 1 – 7 June, 2023
National Volunteers’ Week provides an opportunity to reflect and say “thank you” to all volunteers as they continue to work tirelessly to support health and social care services across Norfolk and Waveney. The celebration week will also recognise...
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Executive Director of Nursing Blog: May 2023 – Tricia D’Orsi
I will begin my blog this month with two pieces of positive news which came out last week. First that the Government has announced that the Queen Elizabeth Hospital has been added to its New Hospital Programme and that the James Paget Hospital (JPUH...
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Digital Weight Management Programme
Purpose: To increase awareness and uptake of the Digital Weight Management Programme (DWMP) in Norfolk and Waveney to support local people to manage their weight and improve their health. What is the cohort? Adults living with obesity who also ha...
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Antenatal support now available on the WOW bus
On 15 June the WOW Bus (Wellness on Wheels) is out and about and making a stop in Cromer for a dedicated parent and carer event. This free event is a ‘drop-in’ opportunity for all parents and carers who want to know more about the early years of ...