Transforming Care Navigators are a team of education, health and social care professionals experienced in working with children and young people with autism and/or a learning disability

The Navigator service is available to support children and young people who meet the following criteria:

The young person must:

• be aged between 0-25 years old
• have a diagnosis of a learning disability, autism, or both

Either in:

• Tier 4 Hospital (0-18)
• Specialist MH/ASD/LD Hospital (18-25)
• Secure Hospital (low, medium or high) (18-25)

Or:

• On the Dynamic Support Register (DSR) 
• Regularly (4 or more within six months) requiring crisis interventions (For Example: Police, Ambulance, CAIST, CRHT, A&E) due to a mental health difficulty.
• Living in a community residential placement/ residential educational placement, and the provider has raised concerns that they feel unable to meet the young person’s needs and the placement is considered unstable.
• At imminent risk of moving into a community residential placement/ residential educational placement.

Alternatively, the young person must:

• be aged between 0-25 years old
• have a diagnosis of a learning disability, autism, or both

AND meet both of the following criteria:

• Not leaving their home/residential setting for any appointments or social interactions or to have health needs met.
• Regularly (50% or more) not attending their educational placement or is in receipt of medical needs provision

The Transforming Care Navigators will join your current care team to support you and your family. Our team know that you understand your care needs better than anyone. Therefore, a Navigator will work with you to get to know your needs and identify what you might need help and support with. Your family can also be involved if you would like them to be.

How the team can support you

A Navigator might support you by:

• Visiting you at home, in the community or at school/college/university/your place of work.
• Talking to you, or your family on the telephone.
• Helping you to understand your care and support options, so you feel confident to make decisions.
• Helping you and your family to talk to professionals and to attend meetings with you.
• Helping you to access services that might be able to help you.
• Giving you information in a way that works for you and will help you to understand what treatment is available to you.
• Helping you to understand how the health, education and social care teams work together.
• Being the main contact for you and your family.
• Making sure that you are as involved as you want to be.
• Making sure your family is as involved as you want them to be.

Contacting the team

The Navigator team can be contacted by email: nwicb.cypnavigators@nhs.net

Team operating hours are Monday – Friday, 9am- 5pm.

Making a referral

Anyone can make a referral to the Transforming Care Navigators service, by completing the referral form.

Key documents

Here you can find key documents for this service: